Privacy Policy

Introduction

This Privacy Policy explains how SCADA PLC Parts handles information submitted through this website. The site is designed for industrial automation part-number inquiries, not consumer account management or online checkout. Visitors use catalog pages, search, contact forms, and inquiry forms to send details about PLC, DCS, HMI, sensor, probe, power module, and related spare part requests.

We treat submitted information as business inquiry data. Our goal is to review the exact model information you provide, respond through appropriate business communication, and maintain a clear record of the request. We do not sell personal information, and we do not ask visitors to enter payment card details on this website.

Information We Collect

We collect information you choose to submit through inquiry forms, contact forms, email links, or similar business communication. This may include your name, company, country, email address, phone or messaging details if you provide them, brand, part number, quantity, urgency, destination, project notes, label photos, rack context, and any technical details included in your message.

We may also collect basic technical information generated when you visit the site, such as device type, browser type, approximate region, page interactions, referrer, and diagnostic logs. This information helps us understand whether search, catalog navigation, images, forms, and static pages are working as intended.

Cookies or similar local storage may be used for site preferences, analytics, security, and performance. These technologies help the site remember basic preferences, measure page behavior in aggregate, and diagnose technical issues.

How We Use Information

We use submitted information to review your part-number inquiry, communicate about your request, organise internal records, improve catalog quality, and maintain site security. Model numbers, photos, project notes, and destination details help us keep the review tied to the exact item being discussed.

We may use aggregate usage information to improve page structure, search relevance, image handling, navigation, and form reliability. This type of review focuses on site performance and content quality rather than identifying an individual visitor.

Sharing of Information

We do not sell personal information. We may share relevant business inquiry details with trusted service providers, logistics partners, technical reviewers, or supply-chain contacts strictly as needed to review or respond to your request. We may also disclose information if required by law, regulation, legal process, or a valid government request.

When a request includes company, plant, equipment, or project details, we handle that information as business context for the inquiry. Please do not submit confidential plant documents, passwords, network credentials, safety logic, or other sensitive operational material through a public website form.

Advertising and Third-Party Cookies

This site may work with Google and other third-party advertising vendors to serve ads. These vendors, including Google, may use cookies, web beacons, or similar local storage to serve ads based on a visitor's prior visits to this or other websites.

Google's use of advertising cookies enables it and its partners to serve ads based on a visitor's visit to this site and/or other sites on the internet. Visitors may opt out of personalised advertising by visiting Google Ads Settings or, for other third-party vendors, www.aboutads.info/choices.

Data Retention

We retain inquiry records for as long as reasonably needed for business communication, recordkeeping, dispute handling, compliance, security, and service improvement. Retention periods may differ depending on the nature of the request, the communication history, and applicable legal requirements.

If a record is no longer needed, we may delete it, anonymise it, or retain only limited metadata needed for audit and security purposes.

Your Choices and Rights

You may request access to, correction of, or deletion of personal information you have submitted, subject to reasonable identity verification and applicable legal limits. You may also ask us to stop contacting you about a request.

Some records may need to be retained where required for legal, security, audit, or legitimate business purposes. If we cannot fully complete a request, we will explain the reason where appropriate.

Security

We use reasonable technical and organisational measures to protect submitted information. No internet transmission or storage system can be made completely risk-free, so visitors should avoid submitting highly sensitive operational data through public forms.

Changes

We may update this Privacy Policy when our website, inquiry workflow, or legal requirements change. The updated date at the top of this page shows the latest revision.

Contact

Questions about this Privacy Policy can be sent through the Contact page or by email at sales@scadaplc.net.